OSS Claims|Terms And Conditions|Legal
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Terms And Conditions


Last updated April 16, 2022

This privacy notice for Lawify Consultants Pvt. Ltd. ("Company." "we." "us." or "our"), describes how and why we might collect, store, use, and/or share ("process") our information when you use our services ("Services"), such as when you:
  • Visit our website at ossclaims.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events.
  • The classified advertisements, forums, various email functions
  • The online transactions between those users of the Website who are offering services of settlement of Insurance Policy Holders (each, a “Service Providers”) and those users of the Website who are obtaining services of Service Provider by getting their grievance resolved by the Service Provider (each, a “Service User”) through the Website (such services, collectively, the “Services”).
  • Users who are also contributors to video content, information, private and public messages, advertisements, and other materials or services on the Website.

Questions Or Concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@ossclaims.com

The Website is currently owned and operated by Lawify Consultants Pvt. Ltd.

Having its registered address at #13317, Namdev Marg, Corner Bhatti Road, Bathinda-151001

You accept that the Website acts as a platform for Service Providers and Service Users to agree on Services and that by using, visiting, registering for, and/or otherwise engaging in this Website, you agree to this, including the Services presented, promoted, and displayed on the Website, you hereby certify that:

  • (1) You are either a Service Provider or a prospective Service User.
  • (2) You have the authority to enter into these Terms of Use.
  • (3) you authorize the transfer of payment for Services requested through the use of the Website.
  • (4) you agree to be bound by all terms and conditions of these Terms of Use and any other documents incorporated by reference herein. If you do not so agree to the foregoing, you are prohibited from accessing or using the Website. If you do not agree to any of the provisions set forth in the Terms of Use, kindly discontinue viewing or participating on the Website immediately.

All references to “you” or “your”, as applicable, means the person that accesses, uses, and/or participates in the Website in any manner. If you surf the Website or open an Account (as defined below) on behalf of a business, you represent and warrant that you have the authority to bind that business, and your acceptance of the Terms of Use will be deemed an acceptance by that business and “you” and “your” herein shall refer to that business.


The OSS CLAIMS shall reserve the right to amend, vary or modify these Terms at any time, without giving prior notice to you, and such amendments shall be effective immediately upon inclusion/publication of such amendment on the Website.


OSS Claims has established a Privacy Policy that explains to the users how their information is collected and used. The Privacy Policy is referenced above and hereby incorporated into the Terms of Use set forth herein. Your use of this Website is governed by the Privacy Policy.

The Privacy Policy is available on the Website www.ossclaims.com.

B. Membership and Accessibility

The accessibility and operation of the Website rely on technologies outside our control. We do not guarantee continuous accessibility or uninterrupted operation of the Website. We reserve the right to temporarily suspend or shut down the Website for system maintenance or for such other purposes as we may require, as and when necessary. Access to some parts of the Website, such as the Partnership, is strictly restricted to registered members of the OSS CLAIMS. If you choose, or you are provided with, an identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We reserve the right to disable any identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms As a Visitor, you can browse and view the Website and the Website Content in accordance with these Terms and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within India jurisdictions from which you are accessing this Website.

The Website and/or Website Content may not be used for any illegal purpose or in any manner inconsistent with these Terms. Except as otherwise provided, the Website Content shall not be reproduced, republished, uploaded, posted, transmitted, adapted, modified or otherwise displayed or distributed in any way, without the prior written permission of the OSS CLAIMS.

Modification of any of the Website Content or use of the Website Content for any other purpose will be a violation of the OSS CLAIMS’ copyright and other intellectual property rights. Graphics, photographs, video, audio, software programs and images on this Website are protected by copyright and other proprietary rights and may not be reproduced, published, distributed, copied, modified, appropriated or exploited in any manner without written permission of the OSS CLAIMS.

You may only use the Website in the capacity of an end-user. You must not: reproduce, distribute, sell or resell, publicly display, publicly perform, communicate to the public, create derivative works from or otherwise use and exploit any Website Content except as permitted by these Terms or with prior written permission of the OSS CLAIMS.

If you use our Website on your mobile device, your mobile carrier’s normal rates and charges apply. We are not responsible for any charges you incur from your mobile carrier as a result of use of the Website. You are responsible for ensuring that at all times while using the Website you are not in violation of your wireless data service agreement. You are solely responsible for all fees and costs associated with your access to and use of the Website.

You will assume responsibility for controlling how your Personal Data is disclosed or used on the Website, including, without limitation, taking appropriate steps to protect such information.


Use of the Website is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. You represent, acknowledge and agree that you are at least 18 years of age, and that:

  • (a) All registration information that you submit is truthful and accurate.
  • (b) You will maintain the accuracy of such information.
  • (c) your use of the Website and Services offered through this Website do not violate any applicable law or regulation. Your Account (defined below) may be terminated without warning if we at our discretion, believe that you are under the age of 18 or that you are not complying with any applicable laws, rules or regulations.

To create an account, you must register your complaint and submit the details pertaining to your Name, Email address, Mobile no., Policy type, and Complaint type through the account registration page on the Website and create a password. You will also have the ability to provide additional optional information, which is not required to register for an account but may be helpful to OSS Claims in providing you with a more customized experience when using the Website.

You shall be solely responsible for all activities that occur on your Account, and you shall notify OSS Claims immediately of any breach of security or any unauthorized use of your Account. Similarly, you shall never use another’s Account without OSS Claim’s permission. You agree that you will not misrepresent yourself or represent yourself as another user of the Website and/or the Services offered through the Website.

You hereby expressly acknowledge and agree that you yourself and not OSS Claims will be liable for your losses, damages etc. (whether direct or indirect) caused by an unauthorized use of your Account. Notwithstanding the foregoing, you may be liable for the losses of OSS Claims or others due to such unauthorized use.

An Account holder/ Client is sometimes referred to herein as a “User”.

You Acknowledge and Agree That You Shall Comply With The Following Policies (the “Account Policies”):

a) You will provide true, accurate, current and complete information when creating your Account and you shall maintain and update such information during the term of this Agreement so that the required information shall continue to remain accurate, true, current, and complete.

b) You shall not in any manual or automated manner collect Service Provider’s or Service User’s information, including but not limited to, names, addresses, phone numbers, or email addresses, copyrighted text, or otherwise misuse or misappropriate Website information or content, including but not limited to, use on a “mirrored”, competitive, or third-party site.

  • You shall not in any way transmit more request messages to the OSS Claims servers, or any server of a OSS Claims subsidiary or affiliate, in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser; provided, however, that the operators of public search engines may use spiders or robots to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such material. OSS Claims reserves the right to revoke these exceptions either generally or in specific cases.
  • You shall not take any action that
    • (i) unreasonably encumbers or, in OSS Claims sole discretion, may unreasonably encumber the Website /company Website’s infrastructure;
    • (ii) interferes or attempts to interfere with the proper working of the company / Website or any third-party participation in the Website; or
    • (iii) bypasses OSS Claims measures that are used to prevent or restrict access to the Website.
  • You agree not to collect or harvest any personally identifiable data, including without limitation, names or other Account information, from the Website, nor to use the communication systems provided by the Website for any commercial solicitation purposes.

Your access to, use of, and participation on the Website is subject to the Terms of Use and is applicable to OSS CLAIMS’ regulations, guidelines, and additional policies that OSS Claims may set forth from time to time, including without limitation, a copyright policy and any other restrictions or limitations that OSS Claims publishes on the Website (the “Additional Policies”). You hereby agree to always comply with the Additional Policies and your obligations there under at all times. You hereby acknowledge and agree that if you fail to adhere to any of the terms and conditions of this Agreement or documents referred herein, including the Account Policies, membership eligibility criteria or Additional Policies, OSS Claims, in its sole discretion, may terminate your Account at any time without prior notice to you as well as initiate appropriate legal proceedings, if necessary.

C. Rules for Service Users

(a) Commit to using a Service without paying

(b) Sign up for, commit to a price for, use, or otherwise solicit a Service with no intention of following through with your use of or payment for the Service

(c) Agree to purchase a Service when you do not meet the Service Provider's terms as outlined in the Posting, or agree to purchase a Service with the intention of disrupting a Posting or

(d) Misuse any options made available now or in the future by OSS Claims in connection with the use or purchase of any Service.

D. Limitation of Our Liability

Under no circumstances will the OSS CLAIMS be liable for any loss or damage caused by your reliance on any information communicated or provided on the Website.
All Website Content and information on, or accessible from, the Website is provided “as is” without warranty of any kind, either express or implied. To the fullest extent permitted by law, the OSS CLAIMS hereby disclaims any warranty
As to the accuracy, correctness, completeness, reliability, timeliness, non-infringement, title, merchantability, or fitness for any particular purpose of the Website Content; and
That the Website and/or the Website Content or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected, or that this Website and the server are and will be free of all viruses, worms and/or other harmful or invasive elements.
You hereby release OSS Claims, its officers, directors, agents, and employees from all claims, demands, and damages (actual and consequential) of any kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of, or in any way, connected with the disputed insurance claim. We do not guarantee or take responsibility of your satisfaction with the provided service.
We have no duty to update or modify the Website and we are not liable for our failure to do so. In no event, under no legal or equitable theory (whether tort, contract, strict liability or otherwise), shall we or any of our respective employees, directors, officers, agents or affiliates, be liable hereunder or otherwise for any loss or damage of any kind, direct or indirect, in connection with or arising from the Website, the use of the Website or our agreement with you concerning the Website, including, but not limited to, compensatory, direct, consequential, incidental, indirect, special or punitive damages, lost anticipated profits, loss of goodwill, loss of data, business interruption, accuracy of results, or computer failure or malfunction, even if we have been advised of or should have known of the possibility of such damages.
We shall not be liable to you for any indirect, consequential, incidental, exemplary, or special damages, howsoever caused, in connection with these terms, notwithstanding the foregoing, the maximum aggregate liability of Fastsurance (whether in contract, tort (including negligence)) hereunder for all damages, under or in connection with these terms, regardless of the form of action, shall be limited to Rupees Four Thousand Only(INR 4000/- Only) upto 12 Months Only.

E. Indemnification

You hereby agree to indemnify, hold harmless and defend the OSS CLAIMS, its affiliates, officers, directors, agents, partners, employees, licensors and representatives from any claims, damages, losses, liabilities, and all costs and expenses of defence, including but not limited to, legal fees, resulting directly or indirectly from a claim that arises in connection with your use of the Website.
Notwithstanding the indemnification given by you, the OSS CLAIMS shall have the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you under this Clause, and in such case, you agree to fully cooperate as reasonably required with such defence and in asserting any available defences.
This Clause E shall survive any termination or repudiation of this Agreement.

F. Limitation of Service Provider’s Liability

OSS Claims shall not be liable for a reasonable amount of delay in performing the service. The reasonableness shall be determined on a case-to-case basis but generally such delays shall be a result of issues which are beyond the capabilities of the Service Provider.

G. Force Majeure

We shall not be liable if the service is delayed due to any force majeure event, arising out of any enforceable circumstances and beyond our reach, including but not limited to fire, flood, earthquakes, strikes, lockdown, pandemic, unavailability of necessary utilities, black-out, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or natural disaster.

H. Copyright Infringement Take Down Procedure

OSS Claims has high regard for intellectual property and expects the same level of standard to be maintained by its users. OSS Claims may, in appropriate circumstances and at its discretion, terminate the Account or prohibit access to the Website of users who infringe upon the intellectual property rights of others.
If you believe that your work has been copied and posted on the Website in a way that constitutes copyright infringement and/or trademark infringement, please send the following information to us at contact@ossclaims.com if

(i) identification of the copyrighted and/or trademarked work claimed to have been infringed, or, if multiple works at a single online site are covered by a single notification, a representative list of such works at that site;
ii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled at the Website, and information reasonably sufficient to permit OSS Claims to locate the material.;
(iii) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright and/or trademark owner, its agent, or the law;
(iv) information reasonably sufficient to permit OSS Claims to contact you as the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted;
(v) an electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive interest that is allegedly infringed; and
(vi) a statement by you, made under penalty of perjury, that the information in your report is accurate and that you are the owner of the exclusive right or authorized to act on the behalf of the owner of the exclusive right. A statement by you comprised of the foregoing points is referred to herein as the “Notice”.

Only the intellectual property rights owner is permitted to report potentially infringing items through OSS Claim’s reporting system set forth above. If you are not the intellectual property rights owner, you should contact the intellectual property rights owner and they can choose whether to use the procedures set forth in these Terms of Use.

I. Modifications to or Termination of Website

You hereby acknowledge and agree that OSS Claims, in its sole and absolute discretion, has the right (but not the obligation) to delete, terminate, or deactivate your Account, block your email or IP address, cancel the authorization or otherwise terminate your access to or participation in the use of the Website (or any part thereof), or remove and discard any Submitted Content on the Website (“Termination of Service”), immediately and without notice, for any reason, including without limitation, Account inactivity or if OSS Claims believes or has reason to believe that you have violated any provision of the Terms of Use.


You may cancel your use of the Website and/or terminate the Terms of Use with or without cause at any time by following the link in your Account to deactivate your account.


Upon termination of your Account, your right to participate on the Website, including, but not limited to, your right to offer or purchase services and your right to receive any fees or compensation, including, without limitation, referral discounts, incentive bonuses, or other special offer rewards, shall automatically terminate. You acknowledge and agree that your right to receive any fees or compensation hereunder is conditional upon your proper use of the Website, your adherence to the Terms of Use, the continuous activation of your Account, and your permitted participation on the Website. In the event of Termination of Service, your Account will be disabled, and you may not be granted access to your Account or any files or other data contained in your Account. Notwithstanding the foregoing, residual data may remain in the OSS Claim’s system.
Unless OSS Claims has previously cancelled or terminated your use of the Website (in which case subsequent notice by OSS Claims shall not be required), if you provided a valid email address during registration, OSS Claims will notify you via email of any such termination or cancellation, which shall be effective immediately upon OSS Claim’s delivery of such notice.
Upon Termination of Service, the following shall occur: all licenses granted to you hereunder will immediately terminate; and you shall promptly destroy all copies of OSS Claim’s Data (as defined below), Marks (as defined below) and other content in your possession or control. You further acknowledge and agree that OSS Claims shall not be liable to you or any third party for any termination of your access to the Website. Upon Termination of Service, OSS Claims retains the right to use any data collected from your use of the Website for internal analysis and archival purposes, and all related licenses you have granted OSS Claims hereunder shall remain in effect for the foregoing purpose.
You agree to indemnify and hold OSS Claims, and its officers, managers, members, affiliates, successor, assigns, directors, agents, Service Providers, suppliers, and employees harmless from any claim or demand, including reasonable attorneys’ fees and court costs, made by any third party due to or arising out of the Termination of Service.

J. Intellectual Property Rights

This Website, including the Website Content, is protected by copyright, trademarks and other forms of proprietary rights. All rights, title and interest in the Website Content are owned by, licensed to or controlled by the OSS CLAIMS.
Unless otherwise stated in the copyright attribution of any Website Content, the OSS CLAIMS has the sole copyright to all works on the Website.
All rights are reserved. No part of any works on the Website may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, whether electronic, mechanical, photocopying, recording, or otherwise, without written permission from the OSS CLAIMS. You may, however, download or print a single copy for your own non-commercial off-line viewing.
Certain product and company names mentioned on this Website or material displayed on this Website may be intellectual property belonging to third parties. The OSS CLAIMS does not warrant or represent that if you use such material, you will not infringe the legal rights of these third parties.


The Website contains OSS Claims’ Data and Marks, which are, or may become, protected by copyright, trademark, patent, trade secret and other laws, and OSS Claims owns and retains all rights in the OSS Claim’s Data and Marks. Subject to these Terms of Use, OSS Claims hereby grants you a limited, revocable, non-transferable, non-sublicensable license to reproduce and display the OSS Claim’s Data (excluding any software source code) solely for your personal use in connection with accessing and participating in the Website.
The Website may also contain Data of other users or licensors, which you shall not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell.

K. Governing Law and Dispute Resolution

This Agreement shall be governed and construed in accordance with the Indian law, without regard to the conflict of laws provision therein.
If a dispute arises out of or in connection with this Agreement or the performance, validity, or enforceability thereof (a “Dispute”), then the parties shall follow the procedure set out in this Clause:

(i) Either Party shall give to the other written notice of the Dispute, setting out its nature and full particulars (“Dispute Notice”), together with relevant supporting documents. On service of the Dispute Notice, the Parties shall attempt in good faith to resolve the Dispute.
(ii) If the Parties are for any reason unable to resolve the Dispute within thirty (30) days of service of the Dispute Notice, either Party may refer the Dispute to final resolution by arbitration by a sole arbitrator in accordance with the Arbitration and Conciliation Act, 1996. The place for any arbitration shall be in Bathinda and the language shall be English. In the event the Parties fail to agree on the sole arbitrator within thirty (30) days from receipt of a request by one Party from the other Party to so agree, the appointment shall be made, upon request of a Party, by the Chief Justice of the High Court (Punjab & Haryana) or any person or institution designated by him, in accordance to Section 11(5) of the Arbitration and Conciliation Act, 1996.
Except as set forth above, all matters arising out of this Agreement shall be subject to the exclusive jurisdiction of the courts in Bathinda, and the Parties hereby irrevocably submit to the jurisdiction of these courts.

L. Cancellation and Refund Rules

You may cancel your registration and the use of the Website with or without cause at any time by following the link in your Account to deactivate your account.
Registration Charges & Expenses are Non-Refundable.
In case of any unusual deductions of money from your wallet/account, even if you have not used the service or have been charged more than what needs to be charged, the amount shall be refunded on detection of such transactions by the management of OSS Claims.

M. Notice

You agree that OSS Claims may provide you with notices, including those regarding changes to the Terms of Use by email, regular mail, or postings on the Website.

N. General Information

The Terms of Use, together with the Privacy Policy and any other legal notices or Additional Policies published by OSS Claims on the Website, shall constitute the entire agreement between you and OSS Claims concerning the Website. If any provision of the Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms of Use, which shall remain in full force and effect.
No waiver of any provision of this these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and OSS Claim’s failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision.


You agree that any cause of action arising out of or related to the Website must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.


The section headings in the Terms are for convenience only and have no legal or contractual effect.

4. Links to External Websites

The Website may contain links to websites which are not operated or controlled by the OSS CLAIMS, whether for marketing purposes or otherwise. These links are provided to you as a matter of convenience, and the OSS CLAIMS makes no representation or warranty whatsoever in respect of any linked web site and shall not be responsible for the content of any linked web site. Any non-OSS CLAIMS website accessed from the Website is independent from the OSS CLAIMS, and the OSS CLAIMS has no control over the content of that website. In addition, a link to any non-OSS CLAIMS website from the Website does not imply that OSS CLAIMS endorses or accepts any responsibility for the content or use of such website. Use of any external website is subject to its terms of service and privacy policy. You are responsible for exercising caution and good judgment when using external websites.

5. Links from External Websites

Except as set forth below, caching and links to, and the framing of this Website or any of the Website Content is strictly prohibited.
You must secure written permission from the OSS CLAIMS prior to hyper-linking to, or framing, this Website or any of the Website Content, or engaging in similar activities. The OSS CLAIMS reserves the right to impose conditions when permitting any hyper-linking to, or framing of this Website and/or any of the Website Content.
Under no circumstances shall the OSS CLAIMS be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on web sites that link to this Website and/or any of the Website Content.
The OSS CLAIMS reserves all rights to disable or block any links to, or frames of any website containing inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topics, names, material or information, or material or information that violates any written law, any applicable intellectual property, proprietary, privacy or publicity rights.
The OSS CLAIMS reserves the right to disable or block any unauthorized links or frames and disclaims any responsibility for the content available on any other website reached by links to or from this Website and/or any of the Website Content.

O. The Company reserves the right to use the reviews/testimonial given by the customers/clients for spreading awareness and further promotion of the company/website.